Terms of service

Terms of Service — Myles & Me

Last updated: December 2025

Welcome to Myles & Me! By using our website (mylesnme.com), placing an order, or interacting with our content, you agree to the terms below. These terms are designed to protect both you and us while keeping things simple and easy to understand.


1. General Overview

Myles & Me is a small, family-run brand offering toys, books, and sensory-focused products.
By accessing our site or making a purchase, you agree that:

  • You are at least 18 years old (or using the site under supervision of an adult)

  • You will provide accurate information for all orders and communications

  • You will not use our website for illegal, harmful, or unauthorized purposes

We reserve the right to update these Terms at any time. The latest revision date will always be shown at the top of this page.


2. Online Store Terms

When purchasing from us:

  • You agree not to use our products for illegal or harmful activities

  • Prices and availability may change without notice

  • We may limit or cancel quantities for any order, especially in cases of suspected misuse or fraud

If we make a change or cancellation to your order, we’ll contact you using the email you provided.


3. Product Information

We do our best to provide accurate product descriptions, photos, and details.
However, colors and materials may appear slightly different in person due to lighting, screen settings, or manufacturing variations.


4. Billing & Account Information

You agree to:

  • Provide current, complete, and accurate purchase information

  • Update your information promptly if it changes

We may refuse any order placed through the site for reasons including suspected fraud or incorrect information.


5. Third-Party Services

Our store is hosted on Shopify Inc.
Shopify provides us with the e-commerce platform that allows us to sell our products.

Your data may be stored through Shopify’s servers and databases, and is governed by Shopify’s own Terms of Service and Privacy Policy.


6. Shipping & Returns

Please review our separate Shipping Policy and Refund Policy for detailed information regarding:

  • Processing times

  • Shipping rates

  • Return eligibility

  • Refund procedures

These policies are considered part of these Terms.


7. Accuracy of Billing & Pricing

We reserve the right to correct any errors in product listings, pricing, or availability — even after an order has been submitted.

If an error affects your order, we will contact you to confirm, modify, or cancel the order.


8. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To submit false or misleading information

  • To attempt hacking, malware injection, or damaging the site

  • To collect or track personal data of others

  • To spam, phish, or distribute harmful content

Violating these restrictions may result in termination of site access.


9. Limitation of Liability

To the fullest extent permitted by law:

  • Myles & Me is not responsible for any indirect, incidental, or consequential damages arising from use of our website or products

  • Our total liability for any claim will not exceed the total amount you paid for the product involved


10. Contact Information

If you have any questions about these Terms, you can reach us at:

📧 contact@mylesnme.com